Friday, July 28, 2017

Verizon update

An update: the squeaky wheel does, indeed, get the grease.

After being maximally noisy in a public forum (Twitter) and expressing, at length and in excruciating detail, my dissatisfaction to a customer service agent, Verizon did actually restore my service yesterday evening.

When I say "restore", I mean "restore" --- for example, this morning when I awoke, my modem required a reboot before I was connected to the internet again. (This is pretty standard for my experience of Verizon's home DSL; it often stops working when left unattended, and requires a reboot to connect to the network properly again.)

My subscription-abandonment is forestalled, but that sword of Damocles continues to dangle...

This post's theme word is fulminate, "to explode or cause to explode" or "to issue denunciations." My fulminating rage is tamped down, temporarily.

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